Payment Methods

This page explains the payment methods accepted on Spaceano and how payments are processed when placing an order on our website.

1. Accepted Payment Methods

We currently accept the following payment cards:

• Visa

• MasterCard

• Discover

• Diners Club

• JCB

All payments must be made using one of the supported card types listed above.

2. Payment Processing

• Payments are processed securely at the time an order is placed.

• Orders will only be confirmed after successful payment authorization.

• If a payment cannot be authorized or is declined, the order will not be processed.

3. Currency

All transactions on the website are processed in the currency displayed at checkout. Any currency conversion applied by the card issuer is handled independently by the issuing bank.

4. Payment Security

We take reasonable measures to protect payment information during transmission and processing. Payment details are handled through secure systems and are not stored on our website.

5. Failed or Abnormal Payments

If a payment fails or an abnormal transaction is detected:

• The order may be temporarily suspended or cancelled.

• You may be asked to retry payment or use an alternative accepted card.

We reserve the right to refuse or cancel orders where payment issues cannot be resolved.

6. Refunds

Refunds, where applicable, are issued to the original payment card used at checkout. Refund processing timelines are outlined in the Return, exchange and refund policy.

7. Contact Information

If you have any questions regarding payment methods or payment processing, please contact us using the details below:

Contact Address: APT BLK 288B BUKIT BATOK STREET 25 #09-12, SINGAPAPORE 651288
Customer Service Phone: +65 (625) 64318
Customer Service Email: techsupport@spaceano.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–17:00 (UK Time, GMT/BST)